When are late fees assessed?

Accounts which have unpaid balances after 5pm on the 15th day of the month in which the payment is due will be subject to collection costs. 

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1. How are assessments billed?
2. When are assessments due?
3. How can I make an assessment payment?
4. Can assessment payments be made in advance?
5. Is there a discount offered if assessments are paid for the entire year?
6. What is my account number?
7. When are late fees assessed?
8. Can I request a late fee waiver?
9. I am refinancing my home-- how do I obtain a statement regarding my quarterly dues?