Show All Answers
No Reservations - Unlike summer 2020, no reservations will be required. In an effort to transition back to normal pool operations, residents will come to the pool on a first-come, first-swim basis at a reduced capacity that will likely increase throughout the summer. The only prior action required will be registration in CellBadge.
First-come, First-swim - Upon arrival at Tall Oaks or Canterbury Woods, lifeguards will assign zones and lanes on a first-come, first-swim basis. There will be an assignment board that will be marked with availability for each session.
Residents without small children are encouraged to choose zones in the deep end to leave shallow zones for non-swimmers. Entire group must be present to get a zone assignment.
Reduced Capacity - Out of an abundance of caution for the safety of the community, pools will open at a reduced capacity. This number will likely increase throughout the summer.
To plan accordingly, it is recommended residents arrive early to their pool and session of choice. Keep in mind there are 5 sessions offered each day at all 5 pools, so if your session reaches capacity, you will have many other opportunities to swim.
Photo Identification Required – Photo identification is required for all Members to enter the pool. This should be submitted following Step 3 of CellBadge registration process.
As a temporary transitional courtesy for the community, adults and minors registered in CellBadge without a photo on file can present a valid photo ID with their Lake Ridge address at EACH visit to enter the pool. To avoid slowing down the check-in process, we recommend residents follow the intended process of submitting a photo.
No App Required - No app is required for check-in. Prior registration with CellBadge on a computer or phone is required, and verbal confirmation of name and address with the lifeguard at arrival for check-in.
CellBadge Required - Membership cards will no longer be valid. CellBadge will replace the use of membership cards, with registration required prior to pool arrival to access pools.
No Guests - Guests will not be admitted this pool season to ensure priority access for residents of the Association.
Not Advised- The Association encourages residents to limit their use of the pool to one session per day as much as possible to allow equal usage for the community.
Pool House Closed - The pool house will not be open to the public at any of the five pools. This means residents should come changed, showered and having used the restroom prior to arrival.
B.Y.O. Chair - Residents are allowed to bring their own chairs to the pool if they so choose to utilize during their 1.5 hour swim session. Deck furniture aside from umbrellas will not be provided to reduce the amount of surfaces needing sanitization.
Line Markings, Zones & Lap Lanes - Markings will be placed along the sidewalks to ensure proper social distancing in line for each session.
Those seeking an easier and more comfortable option in the pools can use the sectioned-off zones for groups of up to 10 patrons offered at Tall Oaks and Canterbury Woods, and sectioned-off lanes for lap swimming for up to 3 patrons offered at Tall Oaks.
Private Rentals Allowed - Private rentals for the pools are allowed after pool hours but are not allowed during regular pool hours. Find more information on private pool rentals and fees on the Private Pool Rentals page.
State Guidelines & Board Vote - Following current VA Department of Health guidelines and by Board vote, the splash park will remain closed through the summer.
See specifics on the VDH website under Aquatic Facilities in Phase 3, third bullet point: “Hot tubs, spas, saunas, splash pads, spray pools, and interactive play features, except slides, must remain closed.”